How should news sites handle dissatisfied and grumpy readers after going through the rigours of a major redesign?
Here’s how two major organisations handled it.
Google News, which recently introduced major design changes, oriented mostly towards better personalisation, gave back readers a bit of what they wanted: "…some of you wrote in to say you [...]

We now have a fairly good idea of how the BBC news site is going to look like after the ongoing redesign, said to be the most substantial in recent years.
Some aspects of the redesign have been revealed earlier: that the navigation moves up, for instance. But in a post on a BBC blog, eidtor [...]

How many times have you come across news sites cluttered with banner ads, all competing for attention along with the usual array of headlines and other layout elements?
Probably you would find such ‘ad-overdone’ pages on small sites. A post from Comscore, the media metrics company, the other day explained why it was bad from a [...]

From the glimpses we have been offered of the ongoing BBC website redesign, the changes in the offing are going to be perhaps the most significant in recent years, but well short of being radical.
The grid composition is going to change.
"The new grid is based on 31 sixteen pixel columns with two left hand columns [...]

News sites have to deal with long lists, usually of story headlines and related story links. Well there is the problem of making these dull information-packed pages visually interesting, and one way of doing this is to ‘add ambient visual data’ to them says this Neiman Journalism Lab post, referring to the experiment of a [...]

It’s important to find ways of introducing readers to a major news site redesign: not only do they have to come to terms with  it but also be motivated to provide feedback on it. Not all sites are able to do it well or even to the reasonable sastisfaction of the thousands of readers who [...]

This Nieman Journalim Lab post says that the AnnArbor.com website, which was launched following the closure of  Ann Arbor News has an unconventional home page, "organized by time and not importance."

Organising posts in a chronological order is a challenge for news sites because prioritization, which I believe is vital to effective news delivery, is [...]

OJR had an article recently on an eyetracking study involving young people; here I will touch upon some points that I thought were interesting. The study had to do with a comparison of San Jose Mercury News and Contra Costa Times sites.
An interesting finding was that sidebar and related story material boxes drew the attention [...]